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This is a testimonial for Audiology Trio and Bernafon, but I need to provide you – the reader – with some context.
I must admit I was apprehensive at first with the notion of getting hearing aids. My father first got his hearing aids in his early seventies. He used them intermittently as he found their use jarring. Sharyn Lim at Audiology Trio was excellent. She talked me through the issues and I became convinced that I would be better off ‘starting early’ with hearing aids and using the consistently. Looking back, I am amazed at just how right she was. It may sound strange, but its like hearing the world in black and white when I take my hearing aids out at night.
Now to the hearing aids themselves. Audiology Trio weren’t associated with any hearing aid supplier, so Sharyn took me through the pros and cons of all the major brands and the value of local service and support. Waiting while hearing aids are shipped interstate for servicing could be quite the imposition once I’d become dependent on them.
I settled on Bernafon’s top-of-the-line product, the Zerena 9. I’ve been a technical specialist most of my career and I saw value in the features and adaptability of the product. Being an iPhone user, the Bluetooth connectivity and strong built-in accessibility support was very appealing. Also the ‘receiver in the ear’ (RITE) design makes these hearing aids very compact and a lot less noticeable.
I’ve got to say I was – still am – blown away with the audio quality and functionality of my Zerena 9’s. Professionally, I work in lots of different settings – cafés, open plan offices, meeting rooms, lecture theatres. My hearing aids work far better than I’d ever imagined in them all. Mind you I did have to learn how to make the most of their functionality – Sharyn, Bernafon documentation and the great Bernafon staff in Brisbane helped with that. With a little experimentation I discovered the value of tweaking the volume of the Zerena 9’s from my iPhone to suit the situation. I also found the ‘live microphone’ feature with the iPhone excellent – in a noisy café I can place my iPhone on the table and use its microphone to better focus on the voice of the person sitting with me.
I love my music and so am a big headphones user. I had to abandon my in-ear Sennheisers but my on-ear Sonys and over-ear Bose (QC-25’s … love them!) work perfectly with the Zerena 9’s … no squealing or audio distortion.
Speaking of in-ear … I’d used a Bluetooth earpiece accessory with my mobile phones for well over a decade … keeps my hands free for note-taking or the computer keyboard. I initially thought I’d have to go back to holding the phone against my ear – not a fan of the addition radiation – then I realised I can use my Zerena 9’s as my iPhone’s earpiece … just brilliant! I can have my iPhone on silent and still hear it ring! I still need to keep the microphone close … for the moment. I’m told the clever people at Bernafon are working on a solution … cannot wait to try it out.
Sharyn configured my Zerena 9’s so they gradually increased their volume over a month so I didn’t get overwhelmed by a sudden increase in sounds. Sounds I’d forgotten were a part of everyday life.
So … Sharyn Lim and Audiology Trio – cannot speak highly enough of them. Bernafon – an incredible product. I honestly did not expect hearing aids to be this advanced. They even provide tinnitus support for those quiet moments. My tinnitus has not gone away, but I am coping much MUCH better day-to-day with my Zerena 9’s. The latest software allows me to ‘design’ my own tinnitus masking sound – a brilliant feature that makes the tinnitus support seem more natural.
Final bit of advice – take your audiologist’s advice! I’m glad I started early (I’m not in my seventies!) and I use them consistently, everyday.
Now they just have to make them so don’t need batteries … but draw on all that power flowing ‘round in my brain …
All so effortless and seamless. Thanks to Audiology Trio for such superb professional service, enhanced by a smile
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For several years now I have had to use hearing aids in both ears but have had to remove one of them to be able to use a mobile phone. This meant I was constantly taking it in and out, so it came to the stage when I left one out altogether read more …
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